Black Hills Auto Grooming | Car detailing service | Rapid City, South Dakota, USA

Details About Black Hills Auto Grooming

Company Name Black Hills Auto Grooming
Category Car detailing service
Pluscode 3PMF+M2 Rapid City, South Dakota, USA
Address 3465 Sturgis Rd, Rapid City, SD 57702, United States
City Rapid City, South Dakota, USA
Province United States
Business Hour Monday, 8am to 5pm; Tuesday, 8am to 5pm; Wednesday, 8am to 5pm; Thursday, 8am to 5pm; Friday, 8am to 5pm; Saturday, Closed; Sunday, Closed

Black Hills Auto Grooming Contact Details

Telephone +1 605-863-2363
Latitude 44.0842067
Longitude -103.2774848
Google Map URL
Google Map

Review About Black Hills Auto Grooming

User Comment I paid 250 for a detail of my 2019 BMW X5. I was very disappointed to see it after they detailed it, some cleaning had been done but the main areas of cup holder and center console had not even been vacuumed. Other surfaces had been sprayed with some types of shine but still had scuffs and dirt all through out vehicle. Vents were still dusty, floor mats dirty. We brought it back for them to inspect the work, they apologized and we scheduled a second detailing so they could fix the problems only to pick it up a second time to find the center console still hadn’t even been vacuumed, sand and crumbs that would easily come up still in it, floor mats still had dirt on them. When we brought it to their attention they apologized, blamed the person who had done the detailing and blamed us for what might have happened between the two cleanings. They took it back into the shop and within 20-30 min told us it was done. Very little concern for the hassle, unprofessional and disappointing experience. We had a vehicle detailed 6 months ago with this company, excellent results. This experience was the opposite of that one. Pictures below were from the first time I picked it up. I should of taken more photos to show the lack of detailing that was done but I was hopeful that they would make it right with the second detailing.
I will not recommend anyone use this company.
Rating 4.3
Total Review 35

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